Trends in 3PL Land from Industry Expert Dave Ross

“Technology investment should be for tools, not toys.” – 3PL executive

“Freight tech is only in the second inning.” – Freight tech executive

“Customers pick us because of our proposal; they stay with us, because we help improve their business.” – 3PL executive

“Right now, we’re pushing our shipping customers to 100% adoption of paper bills of lading.” – 3PL executive (joking)

“AB-5 will be a disaster.” – 3PL executive

“2021 saw record M&A activity in transportation & logistics.” – Evan Armstrong

In his latest Beyond Logistics blog, Dave Ross elaborates on these memorable quotes from the two-day Armstrong & Associates 3PL Summit in Chicago last week.